New technology adoption has the potential to help businesses function in a more rational, thoughtful way that benefits both tech companies and customers, according to a Thursday report from theCompTIA Emerging Technology Community. The CompTIA Emerging Technology Community is made up of industry executives and thought leaders, who offer insights into new technologies and their…
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Leaders adopt AI for business benefits, not just to automate jobs away, research says
More companies are adopting artificial intelligence and machine learning to improve the customer experience, according to 451 Research. Organizations are adopting artificial intelligence (AI) and machine learning for its business benefits, not with the intention to eliminate jobs through automation, according to 451 Research’s Voice of the Enterprise (VoTE): AI & Machine Learning – Adoption, Drivers and…